DELIVERY & RETURNS

How can I check the status of my order?

A confirmation email is sent to your mailbox to confirm your order.

Do you have a refund policy?

We do our best to resolve any issues our customers may encounter with their items ordered from our site. If you still wish to receive a refund on your order, we can of course make the refund, in the event that the appeal is made within 7 days of the date of the order and that the product(s) concerned are not damaged. , soiled or incomplete. .

For reimbursement, please write to us on our mailbox: contactmaylacouture@gmail.com . Please let us know of the item to be returned, to the following address: 134 rue Henri Barbusse, 93300 Aubervilliers. Return costs are the responsibility of the customer. Once the conditions mentioned above have been met, and after receipt of the product and verification of the product, we will refund your order, excluding delivery costs.

MAYLA COUTURE will reimburse you using the same means of payment used for the initial purchase.           

Are payments on the site secure?

- This site is 100% secure.

Here's why: First of all, the site you are visiting is on an HTTPS server (the little green padlock to the left of the URL for this page is there to remind you). Most sites only secure their "shopping cart" and everything related to the payment of orders. On this site, ALL PAGES are secure and cannot be hacked or targeted by malware.

Finally, with regard to payment, we use a very secure payment gateway, the benchmark for Internet transaction security. In summary, ordering from us is safe and secure.